Personal Injury Claims

What to Do After an Accident in Scotland

Taking the right steps after an accident could make a significant difference to the strength of any future claim.

6 min read · Updated July 2026

Key takeaways

  • ✓ Seek medical attention promptly — this also creates an important evidence record
  • ✓ Report the accident (to police, employer, or occupier as appropriate)
  • ✓ Gather evidence — photos, witness details, incident reports
  • ✓ Seek legal advice early, but don't worry about the 3-year time limit immediately

Taking the right steps after an accident could make a significant difference to the strength of any future claim. This guide covers the key actions to take in the immediate aftermath.

1. Get Safe and Seek Medical Attention

Your health is the priority. If you or anyone else is injured, call 999 for emergency services immediately.

Even if your injuries seem minor, you should seek medical attention as soon as possible — whether from A&E, your GP, or a walk-in centre. This creates an official medical record of your injuries, which is important evidence in any future claim.

2. Report the Accident

Road traffic accidents: You must report the accident to Police Scotland if there is any injury, even minor.

Workplace accidents: Ask your employer to enter the accident in the accident book (required under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations — RIDDOR). Obtain a copy.

Public place accidents (shops, pavements etc.): Report to the occupier or manager and request a copy of the accident record.

3. Gather Evidence

If it is safe to do so:

  • Photograph the scene — the road layout, hazard that caused your fall, damage to vehicles
  • Photograph your injuries — immediately and as they progress
  • Note the exact location — a postcode or what3words reference
  • Record the date and time of the accident

4. Collect Witness Details

If anyone saw the accident, ask for their name and contact details. An independent witness can be valuable evidence.

5. Keep a Record of Expenses and Impact

Start a diary noting:

  • All appointments and treatment
  • Medication and medical expenses
  • Travel costs to appointments
  • Time off work
  • The day-to-day impact on your life

These records help to accurately value your claim.

6. Be Careful What You Say

Avoid admitting fault, even informally. Do not post about the accident on social media.

The Prescription and Limitation (Scotland) Act 1973 gives you 3 years from the date of your accident to bring a claim, but early advice means better evidence preservation and a stronger case. Use our free claim check to get started with no obligation.

Frequently asked questions

What if I didn't see a doctor straight away?
You can still make a claim, but prompt medical evidence is helpful. See a doctor as soon as you can, even if some time has passed.
Do I need evidence to make a claim?
Evidence strengthens your claim, but a solicitor can often work with what you have. Don't let missing evidence stop you from seeking advice.

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